Free Support... for a while...
Sun has a new SDN program.
This is a pilot program for developers using the Sun developer tools
(Java Studio Creator,
or Java Studio Enterprise)
or core J2SE.
The program is free for a limited time.
You get free service and Sun gets to understand better the needs of its customers.
Check out the details of the pilot program at the web site.
And, btw, Java Studio Creator and Java Studio Enterprise are now free with your SDN